Customer Platform
Self-Service Portal for Policyholders
Customer Platform is a self-service portal that gives policyholders full control over their insurance experience. Customers can view policies, submit claims, make payments, and manage their data independently — anytime, from any device. Real-time integration with CORDOBA ensures every transaction and status update is always current.
Request DemoKey Features
View policy details & benefits
Online claims submission
Apply for new products online
Real-time chat & interaction
Online payment via VA/H2H with real-time confirmation
Integrated notification system (email, SMS, push)
Download documents & certificates
Customer data updates
Complete transaction history
Technical Specifications
Responsive web platform
Secure authentication
Real-time CORDOBA integration
Multi-language support
3rd-party notification integration (SMS, email, push)
Who Uses This
Individual policyholders
Corporate clients
Life insurance companies
Takaful companies
Related Products
CORDOBA
Core insurance system for the full life and takaful lifecycle, from new business to claims and accounting.
Learn More →SYAMS AgentConnect
Unified agency management and mobile sales platform — from agent recruitment and commission to digital selling, illustrations, and e-submission.
Learn More →Finance & Accounting
Unified financial management covering treasury, cash flow, investments, general ledger, PSAK compliance, and automated OJK regulatory reporting.
Learn More →Interested in Customer Platform?
Contact us for a product demo and discuss how this solution can help your company.
Contact Us for a Demo